Shipping policy

Last updated: 4 November 2026

Where we deliver

We deliver by courier to addresses in Romania. We do not currently ship to other countries; for delivery in the EU and the UK, you can order Soculent from our partners listed on the Where to buy page.

Delivery cost

• Free for orders of at least 250 lei.
• Under 250 lei, the delivery cost depends on the weight of the parcel (VAT included): 27 lei for one pack of 6 cans, 32 lei for one pack of 12 cans or two packs of 6, 36 lei for three packs of 6 cans or one pack of 12 and one of 6.

The 250 lei threshold is calculated on the value of the products in the cart, including the SGR deposit. You see the exact delivery cost before payment.

Delivery time

We prepare orders within 1–2 working days of confirmation and hand them over to the courier; delivery usually takes another 1–3 working days. Orders placed at weekends or on public holidays are processed on the next working day.

In any case, we deliver within 30 days of the conclusion of the contract at the latest. If there is a delay, we will let you know by email; if we cannot deliver within the additional period agreed, you can cancel the order and we will refund the full amount paid.

Tracking

When we hand the parcel over to the courier, you receive a shipping confirmation by email and, where available, the tracking number.

When the parcel arrives

Please check the parcel in the courier’s presence. If the packaging is visibly damaged or cans are leaking, note it on the courier’s delivery document or refuse the parcel, and write to contact@fermentit.ro; we will send you new products or refund you. You can also let us know if you notice a problem after receiving the parcel.

Undelivered parcels

If a parcel cannot be delivered (incomplete address, recipient not reachable) and comes back to us, we will contact you to arrange a new delivery or a refund.

Storage

Keep the cans in a cool place, away from sunlight and frost. Once opened, drink the same day.